Guides on AI agents, evidence, and governance
Practical guides on running AI agents you can prove and trust: agent observability, business evidence, verification, and governance, from the team building Pruvz.
How Long to Keep AI Agent Evidence: Retention Floors and Ceilings
AI agent records are often kept for whatever the logging pipeline defaults to. Where the legal floors and the GDPR ceiling sit, how to size retention per action class, and why deletion must be executed, not declared.
Read the guideAI Agents in Customer Service: Evidence for What They Say and Do
An airline was held liable for its chatbot's incorrect fare information. What that ruling, the CFPB, and the FTC mean for AI customer service agents, and the record a dispute needs.
Read the guideAI Agents in Insurance Claims: Meeting the Claim File Standard
Insurance claims already carry a strict evidence standard: the claim file, reconstructable event by event. What that standard demands when an AI agent works the claim, and what the NAIC AI bulletin adds.
Read the guideTamper-Evident Audit Logs for AI Agents: Why Immutable Is Not Enough
Tamper evidence proves a record was not altered after capture, not that it was true when captured. Why AI agent evidence needs both halves, and what regulators actually require.
Read the guidePolicy Snapshots: Proving Which Rules Your AI Agent Followed
A policy snapshot is the preserved, decision-time copy of the rules an AI agent followed. What a complete snapshot captures and why versioning alone is not enough.
Read the guideHow to Verify AI Agent Actions Against Systems of Record
A practical guide to AI agent outcome verification: define the expected outcome, read the result back from the system of record, handle eventual consistency, and classify every consequential action, without ever re-executing it.
Read the guideHuman Review of AI Agent Decisions: Beyond the Rubber Stamp
Why reviewing every AI agent action fails, what the EU AI Act and GDPR expect from human oversight, and how exception-based review backed by complete evidence makes each review count.
Read the guideThe Best AI Agent Audit Trail and Outcome Verification Tools in 2026
A 2026 buyer's guide to AI agent audit trail and outcome verification tools: four categories, the named tools in each (including Pruvz and Postcept), the build option, and how to match a category to the decision you must defend.
Read the guideWhat Is Business Evidence for AI Agents?
Business evidence is the verified, action-level record that proves an AI agent action followed the policy in force at decision time and that the outcome really occurred in the system of record.
Read the guideAI Agent Governance vs. Business Evidence: Policy Is Not Proof
AI agent governance defines the rules and controls for your agents. Business evidence shows whether each consequential action followed them and verifies the outcome against your systems of record. The difference, and why a governed program still needs action-level proof.
Read the guideAI Agent Audit Trail: What to Capture, and Why It Is Not Enough
An AI agent audit trail shows what an agent did. Learn the components a complete record must capture, and why a successful API call is not a verified business outcome.
Read the guideAgent Observability vs. Business Evidence: What's the Difference?
Agent observability shows how an AI agent ran. Business evidence proves what it did and verifies the outcome against your systems of record. The difference, and why technical traces alone cannot verify consequential agent actions.
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