FAQ

Questions teams ask first.

What an AI agent evidence layer is, whether Pruvz is available today, how a verification result becomes final, what happens when evidence is missing, and what each team gets from the record. Every answer describes what the product does today or names what is planned.

What is an AI agent evidence layer?

An AI agent evidence layer connects an agent's decision-time context and policy to the action taken, independent system-of-record observations, and the resulting verification and review state. Pruvz is the business evidence layer for AI agents: it independently verifies business outcomes and preserves the evidence in an ordered, append-only record.

Is Pruvz available today?

Yes. Pruvz is a working product: an AI agent acts, Pruvz captures the decision-time context and policy, independently verifies the outcome in the systems of record, and routes mismatches to human review. The same flow runs end to end against live Stripe and HubSpot test environments, and the recorded product demo shows it working. Customer pilots are open, and the founding design-partner program is open for teams that want to apply the verification flow to their own workflows through a scoped engagement and help shape connector priorities.

Can I see Pruvz working?

Yes. The product demo shows the full flow end to end: agent action, policy snapshot, independent system-of-record verification, outcome classification, and human review of mismatches. Visit pruvz.ai/demo to see what it covers and book a live walkthrough.

How is Pruvz different from agent observability and tracing?

Observability and tracing tools show technical traces: model calls, tool calls, and execution. Pruvz creates business evidence: policy, decision, action, system outcome, and review state. Signed audit trails and traces only prove what was recorded; business evidence proves what actually happened, confirmed in your systems of record.

Does Pruvz give visibility into what my agents are doing?

Yes, at two levels. Per recorded action, Pruvz gives business-level visibility into what was decided, which policy applied, what the system of record confirms, and what needs review. In aggregate, it rolls verified outcomes up into business metrics, with drill-down to the evidence behind each result. Narrative executive summaries, quality and policy trends, and agent-performance analytics are planned extensions of that business view.

Does Pruvz approve or block actions?

No. Pruvz does not need to be the approval system. It records and verifies what happened, and can route exceptions or missing evidence for human review.

What is system-of-record verification?

Checking trusted business systems, such as CRM, billing, ERP, ticketing, approval flows, or risk systems, to confirm whether the action actually happened.

What is a policy snapshot?

The exact policy version, thresholds, rules, and exceptions that existed at the moment the agent made the decision.

What happens when evidence is missing?

The action is marked as missing evidence, outcome mismatch, policy exception, or needs review, depending on the case, and routed to the right team.

When is a verification result final?

Pruvz reads the system of record until it observes a terminal outcome or the verification window expires, retrying with backoff along the way. Once the outcome is classified (verified, outcome mismatch, or verification failed), the result and its evidence are recorded as final. A later change in the source system does not rewrite that record: it stays the proof of what the system of record showed and when. Re-checking is explicit, never silent: a human can trigger re-verification of an externally resolved case, and the new fact is appended to the record without rewriting the original. Bounded post-verification monitoring is a planned capability.

Is Pruvz only for audit and compliance?

No. The same evidence serves the teams responsible for the outcome. Operations teams review exceptions. Product and business leaders track verified outcomes. Compliance, risk, and legal teams inspect the decision-time policy and evidence when an action or outcome is disputed.

What does a compliance or risk team get when an action is disputed or audited?

The evidence packet for that action: the decision-time policy snapshot, the agent's decision and the action it took, the independent read-back from the system of record, the verification result, and every human review decision appended afterwards. Records carry cryptographic commitments and Merkle proofs that support independent tamper-evident verification, offline.

Still have a question?

Bring the workflow you want to verify to a 30-minute design-partner call, or watch the recorded demo first: it shows the full flow end to end, including the run where the agent reported success and the billing system showed no refund.